Terms and Conditions
Welcome to www.territory-london.com(the “Site”). These terms and conditions (“Terms”) govern your use of the Site and your relationship with Territory Brands UK Limited, trading as Territory London (“we”, “us”, or “our”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with any of these Terms, you must not use the Site.
1. About Us
The Site is operated by Territory Brands UK Limited, registered in England and Wales. Our registered office is:
1st Floor, 104 Gaston Way, Shepperton, TW17 8EY, United Kingdom
You can contact us by email at: info@territory-london.com
2. Use of the Website
- You must be at least 16 years of age to use this Site.
- You agree not to use the Site for any unlawful purpose or in any way that interrupts, damages, or impairs the service.
- You must ensure all information you provide is true, accurate, and up to date.
3. Product Information and Orders
- All descriptions, images, and prices on the Site are provided for informational purposes and may change without notice.
- Placing an order constitutes an offer to buy a product. All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order at our discretion.
4. Pricing and Payment
- Prices shown include VAT.
- Payment must be made in full before dispatch, except where Cash on Delivery (COD) is selected.
- We accept most major debit and credit cards, as well as Cash on Delivery for eligible orders and locations (as indicated at checkout).
- We reserve the right to correct pricing errors and cancel orders arising from such errors.
5. Shipping and Delivery
- Delivery options and estimated timeframes are available during checkout.
- We aim to deliver goods within the estimated timeframe, but we are not responsible for delays beyond our control.
6. Returns and Refunds
Please refer to our separate Returns Policy for detailed information.
7. Your Personal Data
We are committed to protecting your privacy. Please refer to our full Privacy Policy to understand how we collect, use, and protect your data.
8. Intellectual Property
- All content on the Site, including logos, images, text, and graphics, is owned or licensed by us.
- You may not copy, reproduce, or distribute any part of the Site without our prior written consent.
9. User Accounts
- If you create an account, you are responsible for maintaining the confidentiality of your password.
- You must notify us immediately of any unauthorized use of your account.
10. Limitation of Liability
- We will not be liable for any indirect, special, or consequential damages, including loss of data or profits, arising out of the use of the Site or products.
- Nothing in these Terms excludes our liability for death or personal injury caused by our negligence or for fraud.
11. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the content or practices of those websites.
12. Changes to These Terms
We may revise these Terms at any time. The most current version will always be available on the Site. Continued use of the Site after changes means you accept the updated Terms.
13. Termination
We may suspend or terminate your access to the Site if we believe you have violated these Terms.
14. Governing Law and Jurisdiction
These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
15. Complaints and Disputes
If you have any complaints or concerns, please contact us at: info@territory-london.com